Oracle upgrades Internet of Things service with artificial intelligence and machine learning – BetaNews

BetaNews Oracle upgrades Internet of Things service with artificial intelligence and machine learningBetaNewsOracle has revealed a major upgrade to its IoT cloud offering that it says will help businesses get more value out of the platform. The company has revealed … Read More

Robot butlers, at your service – Independent Online

Independent Online Robot butlers, at your serviceIndependent OnlineBilled as a robot with personality, Olly made its debut at this year’s Consumer Electronics Show (CES). Olly is a smart home hub that uses machine learning to evolve as you speak to … Read More

Robots May Become Go-To Customer Service Reps – CRM Buyer

CRM Buyer Robots May Become Go-To Customer Service RepsCRM BuyerIn addition to market challenges, the customer service robot industry faces technological issues related to human-robot interaction, navigation autonomy, machine vision and speech recognition, AI and machine learning, the limitations of … Read More

GraphPath’s “Knowledge Graph as a Service” could insert AI into global corporates – TechCrunch

TechCrunch GraphPath’s “Knowledge Graph as a Service” could insert AI into global corporatesTechCrunchThere is no shortage of AI and machine learning startups being born today. But one of the biggest opportunities remains in turning AI into some kind of platform … Read More

Meltwater acquires machine learning service Cosmify – MuMbrella

Meltwater acquires machine learning service CosmifyMuMbrellaMeltwater, a global leader in media intelligence and data analytics, announced the acquisition of Cosmify, a knowledge discovery platform that uses advanced machine learning technology for in-depth analysis of corporate data sets. Cosmify’s technology … … Read More

The reality of automating customer service chat with AI today – VentureBeat

VentureBeat The reality of automating customer service chat with AI todayVentureBeatWith all the advances in machine and deep learning, most algorithms largely remain pattern based approaches to extract intent from a large corpus of previously seen chat history. Users’ questions … Read More

How Machine Learning Will Change the Concept of Customer Service – Customer Think

How Machine Learning Will Change the Concept of Customer ServiceCustomer ThinkBut today, with the introduction of machine learning, the concept of using manpower to entertain your customers has declined. Every established business are using the chatbots to serve their customers … Read More

Unleash AI-augmented customer service for peanuts (VB Live) – VentureBeat

VentureBeat Unleash AI-augmented customer service for peanuts (VB Live)VentureBeatFlawless customer service directly impacts your bottom line — and now anyone can deliver, with super-powered AI and machine learning solutions. Join our interactive VB Live event and find out how you … Read More

AI is Now at a “Disruptive” Service Level – OmniChannel Media

OmniChannel Media AI is Now at a “Disruptive” Service LevelOmniChannel MediaDisruptive technologies such as artificial intelligence and machine learning have been hot topics in recent years. But how well are these technologies understood and adopted by organisations? Richard Busby, the … Read More

AI, Machine Learning as a Service Set to Overhaul Healthcare – Health IT Analytics

Health IT Analytics AI, Machine Learning as a Service Set to Overhaul HealthcareHealth IT Analytics“These applications are being developed and implemented on cognitive/AI software platforms that offer the tools and capabilities to provide predictions, recommendations, and intelligent assistance through the … Read More